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How about this scenario: One of your customers has requested a new card. As soon as the card is shipped to him/her, he/she is notified by SMS about when the card will arrive. You also deliver the PIN code by SMS. In addition, in the event he/she forgets the PIN code at any given time during the card life, a PIN reminder will be sent, securely, via SMS.
That’s the kind of modern, digital experience your customers expect - and with Alllynis e-Services, you can deliver this innovative experience to your customers today.
Allynis e-Services is networked to all telecom operators in the world. That means you can reach each and every one of your cardholders with a mobile phone. A real-time personalization workshop tracking system allows you to monitor whenever every individual card is mailed, so when the card personalization is processed, the SMS is sent in synch with the card shipment (not before, not after).
Gemalto security expertise means we can help you develop a full use case for issuing PINs and PIN reminders by SMS in a trustworthy manner. Allynis e-services “PIN by SMS” has been reviewed and certified by major card association(s), such as Visa Europe
It all adds up to a win-win – an engaging experience for your cardholder and significant savings in postage and customer care costs for you. Plus, last but not least, you get the benefits of going paperless and of lowering your carbon footprint.
Allynis e-services now also include support for smartphones applications.
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Instant
notification “Your card has been mailed to you today” |
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PIN definition “I can use the same PIN code as I used for my other cards” |
Allynis e-Services
Card issuance in the era of digital channels
